Delivery information for SHERWOOD FOODS Ltd

You can place your orders 24 hours a day, 365 days a year. We will look after your online meat delivery.

Due to increased demand placed upon couriers because of Covid 19 & seasonal online buying, some deliveries are experiencing short delays. We have placed enough cooling packs to keep your orders very cold to help with the situation.

Brexit & how it affects Sherwood Foods European Delivery service.

At the moment there is a high level of uncertainty with regards to rules & regulations on the movement of goods between Europe & the UK from January 1st. We have decided to suspend European deliveries temporarily until we know what is required for us to continue supplying our European deliveries. Also, the next two weeks leading up to the New Year will be very difficult to deliver on time as the high demand on the courier network is causing delays & we wish to continue with a reliable service.

What we think will be required by law to ship meat to Europe for home deliveries:

Currently you can ship online meat parcels freely from the UK via courier to Europe with only simple paperwork & a description of what is inside the box. This will change to become the same as if you are exporting multiple pallets or containers of meats after January 1st. The process will require the following:

  • Each individual product will require a new export code provided by the UK & European governments
  • Each individual product will require a full health certificate signed by a senior veterinary official & booked in advance with customs.

What this means:

We would have to employ new veterinary staff just to sign & fill out health certificates despite all our products being made in the EU under their strictest of regulations. Orders will be delayed until cleared at customs in France or Holland. We also would have to pay tariffs on product coming in to the UK & going back to Europe, which would increase costs to consumers.

We will keep everyone posted via social media & our news letter on the situation as it changes. We are hoping that common sense will prevail & each of the factories we partner with will get a certificate to allow movement of goods with out extra health certs, & that we can ship without the extra paperwork. This will save time, man power, money & be much better for the environment.

We do hope that we can continue with our European service as soon as possible, we appreciate the business from Ex pats & European customers alike.

Your order will be shipped on the next available working day to ensure the fastest delivery possible.

You are able to select your preferred delivery date.

We deliver overnight for next day delivery UK mainland.

Shipping from our distribution depot in Sussex UK

 

Please note that your order will be shipped via our preferred couriers on the appropriate day to make your selected delivery date. Saturdays are only available for UK mainland & will be delivered to provided the correct postage has been paid.

The cut off times for ordering:

UK – 2pm

Ireland/Channel Isles/Europe – 12pm

Deliveries are between:

All Areas – 8am – 6.30pm  (Tuesday to Friday)

UK Mainland only – 8am – 6.30pm  (Saturday)

Please note that not all postcodes are available for next day delivery, please check the list below for those that are a Three / Five-day delivery.

N.B. All orders will be delivered to the address provided and not returned to the depot for another day if no-one is there to receive the parcel, it is the responsibility of the client once delivered.

Due the coronavirus outbreak please see our updatedTerms and Conditions page.

Delivery Schedule:
Monday:No Delivery
Tuesday:Delivery availableMainland UK, Channel Islands, Northern Ireland, 
Wednesday:Delivery AvailableMainland UK, Channel Islands, Northern Ireland, 
Thursday:Delivery availableMainland UK, Channel Islands, Northern Ireland, 
Friday:Delivery availableMainland UK, Channel Islands, Northern Ireland, 
Saturday:Delivery availableMainland UK
Sunday: No Delivery
UK / Scotland / Wales

24 Hour Tuesday to Friday up to 20kg 1-2 Boxes / 3-6kg Slow thaw gel packs £5.95 (min spend £49.50) £8.95 (min spend £29.50)
24 Hour Tuesday to Friday over 20kg – up to 35kg 2 Boxes / 6kg Slow thaw gel packs £8.95 
24 Hour Tuesday to Friday over 35kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs £12.50

UK Mainland Only – 24 Hour Saturday up to 20kg 1-2 Boxes / 3-6kg Slow thaw gel packs £9.95 (min spend £49.50) £14.99 (min spend £29.50)
UK Mainland Only – 24 Hour Saturday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs £19.95
UK Mainland Only – 24 Hour Saturday over 40kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs £22.95

THE CUT OFF FOR SATURDAY ORDERS IS ON FRIDAY BEFORE 2PM GMT, ORDERS PLACED AFTER THIS TIME MAY NOT REACH YOU BY SATURDAY!

Please note the delivery costs for Scottish Highlands:
48 to 72 Hours Wednesday to Friday up to 20kg 1-2 Boxes / 3-6kg Slow thaw gel packs £17.95
48 to 72 Hours Wednesday to Friday over 20kg – up to 40kg 2 Boxes / 3-6kg Slow thaw gel packs £22.95

Please check postcodes below for other areas that might require a surcharge.

Post code Check:

Mainland UK, Scotland, Wales: – 1 Day Delivery
Northern Ireland UK: – 2 Day Delivery – All BT postcodes
Republic of Ireland: – 2 Day Delivery – All regions
Scottish Highlands: – 2 Day Delivery – AB, FK17-21, IV1-40, IV52-54, IV63, KW1-14, PA21-40, PH15-41, PH30-41, PH49-50
Scottish Islands: – 3-5 Day Delivery – IV41-51, IV55-56, KA27-28, PA20, PA42-44, PA60-78
Scottish Islands: – HS1-9, ZE1-3, KW 1-17 ( Please Call )
Isle of Man: – 2 Day Delivery – IM
Isle of Wight: – 1 Day Delivery – PO30-41
Scilly Isles: – TR21-25 ( Please Call)
Channel Islands: – 3-5 Day Delivery

Isle of Wight

24 Hour Tuesday to Friday up to 20kg 1 Box / 3kg Slow thaw gel packs  £12.95
24 Hour  Tuesday to Friday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs  £15.95
24 Hour Tuesday to Friday over 40kg – up to 55kg 2-3 Boxes / 6kg Slow thaw gel packs  £23.95

Channel Islands

48 Hour  to 72 Hours Wednesday to Friday up to 17kg 1 Box / 6kg Slow thaw gel packs  £24.95
48 Hour  to 72 Hours Wednesday to Friday over 17kg – up to 40kg 2 Boxes / 6-8kg Slow thaw gel packs  £36.95
48 Hour  to 72 Hours Wednesday to Friday over 40kg – up to 50kg 2-3 Boxes / 6-8kg Slow thaw gel packs  £47.95

Isle of Man

48 Hour  to 72 Hours Wednesday to Friday up to 17kg 1 Box / 6kg Slow thaw gel packs  £24.95
48 Hour  to 72 Hours Wednesday to Friday over 17kg – up to 35kg 2 Boxes / 6kg Slow thaw gel packs  £36.95
48 Hour  to 72 Hours Wednesday to Friday over 35kg – up to 55kg 2-3 Boxes / 6-8kg Slow thaw gel packs  £47.95

Northern Ireland

48 Hour Wednesday to Friday up to 10kg 1 Box / 3kg Slow thaw gel packs £9.50
48 Hour Wednesday to Friday over 10kg – up to 20kg 1-2 Boxes / 3-6kg Slow thaw gel packs   £15.50
48 Hour Wednesday to Friday over 20kg – up to 30kg 2 Boxes / 6-8kg Slow thaw gel packs  £19.50
48 Hour Wednesday to Friday over 30kg – up to 40kg 2 Boxes / 6-8kg Slow thaw gel packs  £39.50
48 Hour Wednesday to Friday over 40kg – up to 50kg 2-3 Boxes / 6-8kg Slow thaw gel packs  £55.00

Republic of Ireland

Temporarily suspended until we have details with regards to export to European destinations.

48 Hour Wednesday to Friday up to 20kg 1 Box/ 3kg Slow thaw gel packs  £8.50
48 Hour Wednesday to Friday over 20kg – up to 30kg 2 Boxes / 6kg Slow thaw gel packs  £19.50
48 Hour Wednesday to Friday over 30kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs  £23.50

Germany

Temporarily suspended until we have details with regards to export to European destinations.

48 Hour Wednesday to Friday up to 20kg 1 Box / 3-6kg Slow thaw gel packs £16.95
48 Hour Wednesday to Friday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs £36.95
48 Hour Wednesday to Friday over 40kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs £38.95
48 Hour Wednesday to Friday over 50kg – up to 70kg 3 boxes / 9kg Slow thaw gel packs £68.95

Austria

Temporarily suspended until we have details with regards to export to European destinations.

48 Hour Wednesday to Friday up to 20kg 1 Box / 6kg Slow thaw gel packs  £19.95
48 Hour Wednesday to Friday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs  £39.95
48 Hour Wednesday to Friday over 40kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs  £42.95

France

Temporarily suspended until we have details with regards to export to European destinations.

48 Hour Wednesday to Friday up to 20kg 1 Box / 3kg Slow thaw gel packs  £19.95
48 Hour Wednesday to Friday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs  £38.95
48 Hour Wednesday to Friday over 40kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs  £42.95

Belgium, Netherlands, Luxembourg

Temporarily suspended until we have details with regards to export to European destinations.

48 Hour Wednesday to Friday up to 20kg  1 Box / 3 kg Slow thaw gel packs £19.95
48 Hour Wednesday to Friday over 20kg – up to 40kg 2 Boxes / 6kg Slow thaw gel packs £37.95
48 Hour Wednesday to Friday over 40kg – up to 50kg 2 Boxes / 6kg Slow thaw gel packs  £41.95

Portugal, Italy

Temporarily suspended until we have details with regards to export to European destinations.

72-96 Hour  Thursday-Friday up to 17kg 1 Box / 3-6kg Slow thaw gel packs £64.95
72-96 Hour  Thursday-Friday over 17kg – up to 35kg 2 Boxes / 6kg Slow thaw gel packs £99.95
72-96 Hour  Thursday-Friday over 35kg – up to 50kg 2-3 Boxes / 6kg Slow thaw gel packs £119.95

Czech Republic

Temporarily suspended until we have details with regards to export to European destinations.

72 Hour Thursday to Friday up to 30kg 1 / 2 Boxes / 6kg Slow thaw gel packs  £65.00

Slovakia

Temporarily suspended until we have details with regards to export to European destinations.

72 to 96 Hours Wednesday to Friday up to 17kg – 1 Box / 3kg Slow thaw gel packs £39.95
72 to 96 Hours Wednesday to Friday over 17kg – up to 40kg – 2 Boxes / 6kg Slow thaw gel packs  £59.95
72 to 96 Hours Wednesday to Friday over 40kg – up to 50kg – 2-3 Boxes / 6kg Slow thaw gel packs  £89.95

Returns & Refunds for SHERWOOD FOODS Ltd

Any orders placed with Sherwood Foods will be processed & shipped on the next available working day for delivery (except Friday unless for Saturday delivery).

If a customer wishes to cancel an order, they need to call to customers services helpline (8am-6pm Mon-Sat) before the next day cut off time (2pm UK, 12pm Ireland/Europe), if the order has already been shipped out for delivery, we are unable to cancel. We can only switch delivery days provided that the order has not been shipped & it falls within the terms of your agreed postage costs.
As all our goods are perishable, we are unable to accept returns for health & hygiene reasons (no goods that are unfit for human consumption are allowed to the premises).

Goods that have been damaged in transit must have photographic evidence to show this as we will need this for claims from the courier companies. A call to customer services to inform us immediately of the issue is needed, we cannot process claims that are made 24 hours or more after the delivery. We will refund the full cost of the goods & delivery charges once satisfied that this is not the fault of the customer.

Refunds are normally completed within 14 days of the agreement to refund the customer; the average wait is 7 days. The funds are returned back to the same method of the original payment made by the customer.

Contacting SHERWOOD WHOLESALE FOODS

If you have any questions about our delivery options please write:

By email:
hello@sherwoodfoods.co.uk

By phone:
+44(0)7821 120 186